We are looking for a dynamic and motivated individual to join our team as a Telecaller cum Office Admin on a full-time, on-site basis in Kolkata. The ideal candidate will handle both telecalling responsibilities for client outreach and administrative tasks to ensure smooth office operations. This role requires excellent communication skills, organizational abilities, and a proactive approach to supporting the team.
Qualifications:
- Communication Skills: Excellent verbal communication in both English and Bengali.
- Customer Handling Abilities: Strong customer service skills and a pleasant, professional phone manner.
- Organizational Skills: Ability to multitask and manage time effectively with attention to detail.
- Tech-Savvy: Proficiency in MS Office (Word, Excel) and familiarity with CRM systems is an added advantage.
- Education: Minimum of a high school diploma; a bachelor’s degree is a plus.
- Experience: Prior experience in telecalling or office administration is preferred but not mandatory.
Key Responsibilities:
- Telecalling: Conduct outbound calls to potential clients, provide information about our services, and schedule appointments.
- Customer Follow-Up: Maintain a database of leads, follow up with clients, and build positive relationships to enhance client engagement.
- Office Administration: Oversee general office activities, manage supplies, handle scheduling, and assist in day-to-day office functions.
- Record Maintenance: Maintain accurate records of all interactions with clients and keep databases up-to-date.
- Support Tasks: Provide support to various departments as needed, including filing, data entry, and coordination with team members.
Skills Required:
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficient in MS Office and other computer applications
- Ability to multitask and prioritize tasks effectively
- Capable of working independently as well as part of a team
If you are proactive, organized, and eager to contribute to a supportive team environment, we’d love to hear from you!
Please send your resume to cvs@timdtech.com or call +917450032124 with the following details:
- Name
- Total Work Experience
- Relevant Work Experience
- Current Salary
- Expected Salary
