Position: Telecaller cum Sales Executive
Location: Kolkata (On-Site)
Experience: Minimum 1 year of experience in IT Sales or Telecalling
Qualification: High school diploma (Bachelor’s degree preferred)

Industry

We are seeking a motivated Telecaller cum Sales Executive with experience in the IT industry to join our dynamic team. The ideal candidate will focus on client outreach and sales activities, blending strong communication skills with a customer-focused approach to drive business growth.

Key Responsibilities:

Telecalling & Lead Generation

• Conduct outbound calls to potential clients, explaining IT products and services in a clear and engaging manner.
• Identify and generate leads through follow-ups, referrals, and databases.
• Schedule appointments for in-depth discussions or product demos with sales managers.

Customer Engagement & Sales

• Build and maintain positive relationships with potential and existing clients, addressing queries and concerns effectively.
• Convert leads into sales by offering tailored solutions based on client needs.
• Meet or exceed monthly sales targets and contribute to the team’s overall performance.

Administrative Support

• Maintain accurate and organized records of client interactions, including calls, emails, and sales progress, in the CRM system.
• Provide administrative support for sales operations, such as preparing reports, managing schedules, and coordinating with other departments.

Skills & Qualifications:

• Experience in IT Sales: Proven track record in telecalling, lead generation, or direct sales in the IT industry.
• Communication Proficiency: Excellent verbal and written communication skills in English and Bengali (Hindi is a plus).
• Customer-Centric Approach: Strong ability to handle customer inquiries and deliver exceptional service.
• Technical Knowledge: Basic understanding of IT services and solutions, with the ability to learn and communicate technical concepts effectively.
• Organizational Skills: Ability to multitask, prioritize tasks, and manage time efficiently.
• Tech-Savvy: Proficient in MS Office (Word, Excel) and CRM systems.

What We Offer:

• Competitive salary and incentives based on performance.
• Opportunity to work in a fast-growing IT environment.
• Supportive and collaborative team culture.

How to Apply

Send your resume to cvs@timdtech.com or call +91 7450032124 with the following details:

• Name
• Total Work Experience
• Relevant Work Experience
• Current Salary
• Expected Salary