Telecaller/Telesales Executive (Must have experience in the IT Sector)
Job Title: Telecaller/Telesales Executive (Must have experience in the IT Sector)
Location: Mani Casadona, Kolkata (Partial WFH option may be considered based on management’s discretion)
Experience Required: Minimum 6 months in Telecalling or Telesales, preferably in the IT segment.
About the Role
TimD is seeking a motivated and goal-oriented Telecaller/Telesales Executive to join our dynamic team in Kolkata. The ideal candidate will play a crucial role in handling both inbound and outbound calls to drive client engagement and sales for IT services and solutions. If you have excellent communication skills and a passion for sales, this role is the perfect opportunity to advance your career in the IT industry.
Key Responsibilities
Inbound and Outbound Calling: Handle incoming inquiries and proactively reach out to potential clients to promote IT services and products.
Client Engagement: Build strong relationships with prospective and existing clients, understanding their needs and offering tailored solutions.
Lead Generation: Identify, qualify, and generate high-quality leads for the sales team.
Sales Closure: Follow up on leads, address client concerns, and close sales to achieve individual and team targets.
CRM Management: Maintain accurate and up-to-date records of calls, interactions, and feedback in the CRM system.
Requirements
Strong communication and interpersonal skills.
Previous experience in B2B or IT sales is preferred.
Fluency in English is mandatory (knowledge of Hindi and Bengali is a bonus).
Basic understanding of IT services, products, and industry trends.
Ability to handle both inbound and outbound calls confidently and professionally.
Goal-oriented mindset with a focus on meeting and exceeding targets.
Perks and Benefits
Competitive salary with performance-based incentives.
Opportunity for career growth in a fast-paced IT company.
Collaborative work environment with supportive team members.
Partial WFH flexibility (subject to management’s decision).